Privacy Policy

Connect Beyond The Plan is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Who We Are

Connect Beyond The Plan ABN: 35 688 415 732 provides personalised support and services to individuals and families navigating the National Disability Insurance Scheme (NDIS). Our goal is to help people living with disability get the most out of their plans. Our website address is: https://www.connectbeyondtheplan.com

2. What Information We Collect

We may collect the following personal information:

Contact Details: name, phone number, email address, suburb/postcode
NDIS-related Information: NDIS number, plan details, goals
Health and Support Information: for tailoring services (with your consent)
Website Data: IP address, browser info, analytics and cookies
Communication Records: email messages, bookings, newsletters

3. How We Collect Information

Contact forms and bookings
Phone or email communication
Newsletter sign-ups (via Our Website, Email Marketing or Social Media Sites)
Website usage data (cookies and analytics)
Social media and Facebook/Instagram Ads

4. Why We Collect It

To deliver personalised NDIS support
To communicate and respond to inquiries
To improve your website experience
To send updates or resources with your consent
To comply with legal requirements

5. Who We Share It With

We never sell your information. We may share data with:

Service providers (Wix, MailerLite, Booking Tools, Social Media Platforms)
Other support professionals (with your consent)
Legal authorities (only if required)

6. Keeping Your Information Safe

All personal information is stored securely and accessed only by authorised team members. Digital systems are password-protected and monitored.

7. Your Rights

You may request to:

Access or correct your data
Withdraw consent
Request deletion (where lawful)

8. Cookies and Analytics

We use cookies to understand how our site is used and improve functionality. You can manage cookie preferences in your browser settings.

9. Third-Party Links

We may link to other websites. We are not responsible for their privacy practices.

10. Updates

This policy may change. The latest version is always on our website.

11. Contact

NDIS Beyond the Plan
Email: gw@connectbeyondtheplan.com
Phone: 0419 674 506
Website: https://www.connectbeyondtheplan.com

12. Copyright and Ownership Notice

This Privacy Policy and all content on this website are the intellectual property of

Connect Beyond The Plan. Unauthorised copying, reproduction, or adaptation of any part of this policy or our written content—whether in part or in full—is strictly prohibited.

We reserve the right to take legal action against any individual or organisation that replicates or uses our content, wording, or service descriptions without express written permission.